Returns & Exchanges
At Nishat Linen, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery provided they are unused and in original packaging.
Initiate a Request
Contact our customer support team via email or phone with your order number and reason for return to receive a Return Authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the parcel.
Dispatch the Parcel
Send the package back to our central warehouse using a traceable courier service of your choice; please keep the tracking receipt for reference.
Quality Check & Refund
Once our team inspects the returned goods, we will process your exchange or issue a refund via your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing